FAQsWhy Should I Choose Your Shop?
What kind of quality can I expect?
How long have you been in business?
How do your prices compared to other shops?
Are you AAA Approved?
How can I expect to be treated at your shop?
First, thank you for considering my shop. I know you have many options for automotive service today, and my staff and I are grateful you are looking into making us your shop.
We have been in business for almost 10 years now. I started the shop after working for others back then. Many customers hunted for me when I left, some went to great lengths too.
Since then, my business has grown tremendously. My customers tell me it is mainly because of our old fashioned service. In an age when businesses are becoming less personal and seemingly less caring, we remain caring.
We are a helpful group of people that genuinely cares you and your vehicles. We don't talk down to you or up to you. We are here to help and provide you with high quality service.
Even AAA likes us. We are a AAA Approved Repair Shop and that means they trust us enough to send their members here. This isn't given out to every shop, in fact, fewer than 5% in Southern California ever get this status. Each year they take hundreds of our work orders and survey the customers to see how satisfied they are with us. If we do great (not just good), we continue to be AAA Approved, if not, we don't.
We love seeing our customers come back to us again and again. But, we want your return visits to be because you like doing business with us, not because our poor workmanship or bad parts made you come back.
I am an ASE Master Technician trained and experienced in auto repair. I have chosen technicians with similar skill and experience to be on my team. Quality of workmanship is very important to us.
Sure, once in a while something goes wrong. We miss something, or a part fails. It's what we do when there's a problem that counts.
I personally stand behind our company and want to assure you that you will be given the utmost care and consideration possible. I guarantee you will be happy with our shop.
We want to see you come back, but for good reasons.
I started the shop here in Ventura in 1997. Before that, I was at another shop for many years and have over 25 years total experience. This coupled with an outstanding team of technicians on staff, we are a very experienced shop.
Our business continues to grow every year -- primarily due to our customers telling their friends. We don't advertise much at all, so we must depend on people telling other people about us. And to do that, we've simply got to be great.
Generally speaking, we not the lowest, and we are not the highest. However, for a shop that has this level of care and expertise, we are one of the lowest priced around.
But, there are other shops out there that cut corners on the staff they hire. These shops can offer a lower price than we can. And if you are looking for the lowest price around, you will have to go elsewhere.
However, if you are looking for a shop that you can trust, gives you great care, and provides top notch service with top notch equipment, we are definitely the shop for you.
Proudly, yes we are!
Fewer than 5% of shops in Southern California ever become a AAA Approved Auto Repair shop. To become one, you must meet their very stringent requirements.
The reason for their strict guidelines is because they need to trust us enough to send their AAA Members to our shop. We easily meet these requirements.
Each year we are required to provide them with hundreds of actual repair orders so they can perform customer surveys. They believe this is the best way to find out how our shop is treating customers -- simply ask them. We must perform great, not good, to remain an AAA Approved Auto Repair shop.
I know a lot of shops don't have a great reputation for being all that helpful or friendly. But that's simply our nature here to be friendly. We don't talk down to you, or over your head. We care about giving you the advice and help you really need.
SIMPLY - We treat you like we like to be treated by companies.
Some customers need lots of information to make a good decision about their choices for auto repair and maintenance. Others just want to be able to trust someone to take care of all the details for them. We cater well to both types.
We always give you choices for your repairs and gladly answer all of your questions and without the attitude.
About Us: Providing Auto Repair Services in Ventura for More than 34 Years
If you're looking for a local auto repair shop that you can trust, consider Jay's Automotive. Ever since 1979, Jay's Automotive has been providing our friends and neighbors in Ventura with dependable, trustworthy auto repair services. Whether your vehicle needs a minor tune-up to a major overhaul, our trained service technicians are skilled at quickly diagnosing and pinpointing solutions to problems, saving you valuable time and money.
A Commitment to Complete Customer Satisfaction
At Jay's Automotive, our number one goal is complete customer satisfaction. Every day, with every customer, we focus on providing high-quality auto repair services coupled with top-notch customer service. With countless 5-star reviews and customer testimonials, we are proud of our reputation as one of the Ventura area's most trustworthy auto repair shops.
Services and Specialties
Jay's Automotive is pleased to offer a wide variety of the most commonly requested auto maintenance and auto repair services, from oil changes and brake services to tire rotations, timing belt replacements, and more.
In addition to the services mentioned above, we specialize in several types of auto repair services, including: Auto Repair, Smog Inspection Station, Brake Repair, Transmission Repair and Ford Repair
A True Alternative to the Dealer
Looking for an affordable alternative to the high auto repair service pricing at the local dealership? Jay's Automotive can help. With ASE Certified mechanics who receive ongoing training in automotive technology and auto repair services, we're proud to be able to offer you dealership quality knowledge and experience without dealership pricing!
Cutting-Edge Technology and Real-World Experience Get You Back on the Road Faster!
Our team of technicians is up to date on the latest automotive technology, and has professional, hands-on experience working with both foreign and domestic vehicles. We use the most current diagnostic equipment available, meaning that we can more quickly uncover the problem and begin working on the solution. Combining cutting-edge technology with real-world experience, our technicians are able to get your car back on the road in less time than it takes other shops to simply figure out what's wrong!
Contact Us...We're Here to Help!
We invite you to take a look around our website and learn a bit more about our auto repair shop and what we do. Read some of the testimonials from some of our many happy customers, or find out more information on some of our auto repair specialties. Call or email us to inquire about how we can help with your specific automobile concern. And if you're in the Ventura area, feel free to stop by the shop and say hello, even if you aren't any currently in need of auto repair or maintenance services. We'd be delighted to introduce ourselves, show you around the facility and answer any questions you may have about our business and our services.
We service and repair the following makes:
- Volkswagen Repair
- Audi Repair
- Mini Repair
- AMG Repair
- VW Repair
- Kia Repair
- Mitsubishi Repair
- Toyota Repair
- Honda Repair
- Lexus Repair
- Infiniti Repair
- Acura Repair
- Nissan Repair
- Hyundai Repair
- Subaru Repair
- Mazda Repair
- Isuzu Repair
- Suzuki Repair
- Scion Repair
- Dodge Repair
- Chrysler Repair
- Buick Repair
- Saturn Repair
- Oldsmobile Repair
- GMC Repair
- Jeep Repair
- Ford Repair
- Hummer Repair
- Cadillac Repair
- Chevrolet Repair
- Chevy Repair
- Pontiac Repair
- Geo Repair
- Land Rover Repair
- Lincoln Repair
- Plymouth Repair
- Saab Repair
- Mercury Repair
Our shop uses web technologies by AutoVitals in conjunction with ALLDATA.
We are able to personalize your service interval based on how you drive and post authorized reviews from our customers for your benefit. Please explore below a growing selection of auto repair and collision shops, which follow our lead.
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